The practice currently employs 10 receptionists over 2 sites. They are here to assist you as efficiently and professionally as possible. The receptionists are your first contact with the surgery. The questions they may ask the patients is to ensure/guide the patient to most appropriate appointment, or other services. They are responsible for making appointments, dealing prescriptions and assisting with general enquires, taking home visit requests and are trained to a high standard. Their job can be very demanding and is usually very busy so please be patient if this is the situation when you make contact with the surgery.